What is Givevia?

Givevia helps donors, volunteers, advocates, and partners connect with the right charity. We elevate the visibility of nonprofit organizations and help supporters find them and recognize their value.

One way we do this is through a listing service we call Top Local Charities which provides additional ways for nonprofits to be discovered.

We also help nonprofits generate funding through a unique Shop-to-Give Program. (Our Shop-to-Give Program FAQs are below.)

Are there costs for nonprofits to use Givevia?

All eligible nonprofits can take advantage of increased awareness locally and online through Givevia’s service at no cost by simply claiming and updating their Charity Profile on Givevia.

Givevia’s Shop-to-Give Program is also free for all eligible nonprofits.

What are the eligibility requirements for my nonprofit to participate?

To participate the nonprofit…

      1. …must be registered and in good standing with the IRS as a 501(c)(3)
      2. …must be public charitable organizations and may not be supporting organizations
      3. …may not be a private foundation
      4. …must also be located in one of the 50 U.S. states or the District of Columbia
      5. …must agree to the Givevia Participation Agreement to maintain eligibility
      6. …must have completed the Charity Profile claim and verification process on org.givevia.com

unless identified specifically as a Type I, Type II, or functionally integrated Type III supporting organization.

What are Givevia’s Charity Profiles?

Givevia’s Charity Profiles contain information used to help visitors gain more information about the nonprofit’s mission, the impact they make, the regions they serve, and the specific type of support they need from the community such as individual donations, volunteer opportunities, online advocacy, etc.

How do I update my Charity Profile?

If you are an official authorized representative of a nonprofit organization, you can update almost all the information provided about your organization by claiming your charity profile.

How do I claim my organization’s Charity Profile on Givevia?

You must be an official representative of a nonprofit organization that meets the eligibility requirements listed above. There are just a few steps to claim your organization’s Charity Profile:

    1. Go to org.givevia.com
    2. Search for your nonprofit organization
    3. Click on your organization to visit your Charity Profile
    4. Click “Claim Charity Profile”
    5. Create a Givevia Account (Note: It is preferable that the email address provided for the administrator account is associated with your nonprofit’s web address. Please note the individual selected as administrator must have the authority to access and manage Givevia program information for your nonprofit organization.)
    6. Complete all required fields to update your charity’s profile information
    7. Accept the Givevia Participation Agreement on behalf of your organization

Once you submit your claim information, we will contact you if we have any questions or need additional information for verification purposes. Otherwise, you will receive notification once approved and your Charity Profile is claimed.

What are Givevia’s Top Local Charities Lists?

Givevia’s Top Local Charities Lists are online directories which help charities to be found. Through aggregated lists they create entry points for online traffic to discover some of the best charities making impact on the causes closest to their heart. From there, site users can continue to search for, review, compare, and interact with various charities through Givevia. These lists are based on specific causes (e.g., Top Animal Shelters, Top Cancer Charities, Top Food Banks, Top Environmental Charities) and are specific to your city or cities.

What is the advantage of my organization appearing in a Top Local Charities List?

Givevia’s Top Local Charities lists aggregate charities with similar missions allowing interested parties to learn more about their favorite causes in one website rather than exploring numerous sites. It provides an additional path for them to find your organization. Additionally – by providing a more thorough source of information, such lists often rank higher in search engines than individual charities when searching by cause area.

How do I increase my organization’s placement in Top Local Charities Lists?

List placement is broadly classified by Profile Status. Levels are Unclaimed, Claimed, and Givevia Partner. There is no cost for claiming a profile or becoming a Givevia Partner.

Givevia will introduce additional ways to improve placement. In general, the more information a nonprofit provides to help users & supporters – the higher the placement.

Where do you get information about my nonprofit organization?

For unclaimed profiles, we rely on public information from various data sources, including the IRS and GuideStar.. We also use information you provide during and after the claims process. You are responsible for the accuracy of information you provide to us.

To modify any of the information from GuideStar, update your Nonprofit Profile at www.guidestar.org.

Please contact us to request any other changes to your nonprofit’s information listed on Givevia that you cannot change after claiming your Charity profile.

How can we change our nonprofit’s admin user account on Givevia?

By default, the user account that was used to claim your Charity Profile is your admin user. There can only be 1 designated admin user, which has access to your Charity Dashboard and can update your profile information.

If you need to change the admin user’s name, email, or password, this can be done by logging into your Charity Dashboard with the existing credentials. If your previously authorized representative is no longer with your organization or you are no longer able to access your current admin user account, contact us at YourFriends@givevia.com

Will you share my email address or account information?

No. We do not share or sell account information or email addresses in any form. Only public information or information provided in your Charity Profile page is made available to users.

What is Givevia’s Shop-to-Give Program?

Givevia’s Shop-to-Give Program is a service operated by Reward Mark that lets Shoppers “Give for free” when they shop online through the Givevia website. Givevia users can choose from a wide range of popular online retailers while automatically generating funds for their favorite nonprofits. There is no cost to the nonprofit or to the Shopper.

How do I activate the Shop-to-Give program for my nonprofit?

When you claim your Charity Profile on Givevia, there is an option to activate your Shop-to-Give program. Completion of activation requires you to provide banking information (routing and account numbers) through the Givevia Direct Deposit Form to permit ACH payments to be made to your account. This allows Givevia to disburse supporter generated funds through quarterly ACH payments to your organization’s bank account. After the Direct Deposit Form is completed, submitted, and verified, your Shop-to-Give program will be activated.

How do supporters “Give for Free” to my nonprofit while they shop online by using Givevia?

It’s easy and free!

    1. When you promote your Shop-to-Give program to supporters, all materials and links should point directly to your Charity Profile page on Givevia. There, a supporter can click the “Start Giving For Free” button listed on your Charity Profile.
    2. The supporter creates a Givevia user account.
    3. Once signed in, the supporter can search for a retailer or browse categories. Beside every retailer is a % or $ amount which indicates the amount of donations generated by their eligible purchases.
    4. The supporter selects their desired retailer, clicks the SHOP NOW button, and is redirected to their chosen retailer’s website. At this point, they shop as they normally would at that retailer. Their eligible purchases will automatically result in a donation to your nonprofit, at no cost to them or you, which they can track in their Givevia account.
Is there any cost to my nonprofit or to Shoppers?

No. There is no cost to nonprofits or to Givevia Shoppers. The shopping experience is identical to regular online shopping with the added benefit that Givevia will donate to the nonprofit selected by the Shopper.

Where does the funding/donations/impact come from?

We receive commission payments from retailers for purchases initiated through use of Givevia. In turn, we share this commission as donations to the nonprofits selected by Shoppers in the amounts listed within the application.

What percentage of the Shoppers’ purchase price does Givevia donate?

The percentage varies by retailer and sometimes product category of purchases. We list the percentage provided for donation on the Givevia retailer landing page before the Shopper clicks “Shop Now” to be redirected to the retailer.

Millions of product purchases are eligible for donation. Some retailers have exclusions which we list on the Givevia landing page for the retailer. The lists of exclusions and percentages for donation can change frequently and without notice. For more information, please see the Givevia Participation Agreement.

What purchases are eligible for donations?

Givevia has hundreds of retailers with millions of products which are eligible for donations. For more information, see Qualifying Purchases in the Givevia Participation Agreement.

How does my nonprofit receive donations generated from Shopper purchases on Givevia?

Givevia makes donations to eligible nonprofits on a quarterly basis as follows:

Shopper Purchase Period

Jan 1-Mar 31

Apr 1-June 30

July 1-Sept 30

Oct 1-Dec 31

Donation Payment Date

May 15

August 15

Nov 15

Feb 15

Donations are made by direct ACH deposit to the nonprofit’s bank account provided in the Givevia Direct Deposit Form. See the Givevia Participation Agreement for more details.

What is the minimum amount my nonprofit needs to have accrued from Shopper purchases in order to receive a Givevia donation?

The minimum amount your nonprofit must accrue to receive a quarterly donation is $5.01. If the total donation due to your organization, based on the eligible purchases by all Shoppers who selected your charitable organization, is less than $5.01 as of the end of a given Shopper Purchase Period (see prior question above), Givevia will hold the funds and add them to the donation amount allocated to your organization in next Purchase Period. However, if you have accrued donations that remain below $5.01 for two payment periods (up to six months), the amount will no longer be withheld or accrued for future donations. For complete details, see the Givevia Participation Agreement.

Can I view the amount of donations my charitable organization has received?

Yes, a report including disbursed donations is accessible within your Charity Dashboard. Login using your Administrator’s account at org.givevia.com and select “Charity Dashboard” in the navigation menu.

Why didn’t I receive a donation?

If your nonprofit organization has claimed their Charity Profile on Givevia and activated your Shop-to-Give program but you did not receive a donation that you expected on the Donation Payment Date, please ensure that…

    1. …you still meet the qualifications to participate
    2. …you have supplied the correct bank account information.
    3. …the donation was generated within the Shopper Purchase Period
    4. …the amount due was at least $5.01

If these requirements have been satisfied, please contact us providing detail on the relevant transaction(s).

Please note there may be a reason we have been unable to pay your organization. We will attempt to resolve any open issues to facilitate the payment.

How do we tell our supporters about our Shop-to-Give Program?

After your nonprofit has successfully claimed your Charity Profile and activated your Shop-to-Give program, your Givevia Charity Dashboard provides access to assets, templates, and other content ideas for your promotional outreach needs. These assets should all link directly to your Charity Profile page on Givevia which allows supporters to register as users and establishes your nonprofit as the default charity they are “actively impacting” when they shop online.

Nonprofits may promote Givevia as a way to fund and support their organization using email, newsletters, website banners/buttons, social media posts, direct mail, print collateral, and signage in accordance with the “Program Content Guidelines” included in their Charity Dashboard. See the Givevia Participation Agreement for more details.

Suggested audiences for outreach include your donors, volunteers, employees, corporate or strategic partners, and any audience that is exposed to your organization. Let everyone know they can support your nonprofit every time they shop online!

Will you share information about the amount of money being donated to my organization?

We may occasionally publicly disclose the amount of donations to all Givevia nonprofits or particular organizations resulting from the Givevia program.

Will you share with my nonprofit organization information about the Givevia Shoppers who have selected to support my organization?

Shoppers have the ability to allow or disallow email communications from the nonprofit organizations they support through Givevia. If a Shopper whose purchases generated donations for your organization has elected to allow email communications, you will be able to see their email information through your dashboard at org.givevia.com. Since this data indicates a Givevia user has requested periodic updates and information from your organization through email, you are able and encouraged to add them to a general newsletter/update list in strict accordance with the guidelines of our Givevia Participation Agreement.