What is Givevia?

Givevia is a fun, easy way to support and positively impact your favorite charity each time you shop online. Just start your online shopping at Givevia.com. We have over 1,500 retailers including the most popular and trusted brands. For each and every eligible purchase, we make a donation of the indicated amount to your charity of choice at no cost to you. Givevia also provides access to special savings through promotions and coupons for your online shopping.

Use Givevia to make an impact for your cause every time you shop online.

How do I shop with Givevia?

It’s easy and free!

  1. Go to Givevia.com on your desktop or mobile device. (If you’ve received an invite to join Givevia from a specific charity, click on the link they provide.)
  2. If you haven’t already joined, register as a user and choose the charity you wish to impact. The charity you impact can be changed at any time.
  3. Once signed in, search for a retailer, browse categories, or review current promotions. Beside every retailer you will find a % or $ amount which indicates the amount of donations generated by your eligible purchases.
  4. Select your desired retailer and click the SHOP NOW button. You will be redirected to your chosen retailer’s website. At this point, shop as you normally would at that retailer. Your eligible purchases will automatically result in a donation to your charity, at no cost to you, which you can track in your Givevia account.
  5. Bookmark Givevia.com and always remember to start your online shopping here to make a big impact!
When shopping with Givevia how do I select a charity to impact?

If you are invited by one of your favorite charities and join Givevia with their invitation link, that charity will automatically be selected as the charity you will impact with all your shopping through Givevia.com. If you join Givevia at Givevia.com without an invitation, you will need to select a charity upon registration. Every donation generated through your eligible purchases goes to the charity you’re “currently impacting”. The charity you’re currently impacting is always shown at the top of Givevia.com when you’re logged in.

Can I change the charity I impact?

Yes, you can change the charity you’re currently impacting at any time. To change your charity, navigate to My Charities, add a new charity to your list, then select the new charity and hit “Yes” when asked if you would like to change the charity you’re currently impacting. Future purchases will generate donations for this new charity, and all previously generated donations will still go to the charity you were previously impacting at the time of those purchases. You can support many different charities in this way!

What charities can I choose to impact?

You can choose from many different charities, as long as the charity is a 501(c)(3) public charitable organization based in the USA and registered with Givevia.com.  If you don’t find the charity you want to impact, you can nominate it through Givevia.

What happens if my selected charity becomes ineligible to receive Givevia.com donations?

It is rare that a currently active charity on Givevia.com is removed, but if the charity you’re currently impacting becomes ineligible you can select a new charity to receive the accrued donations that have not yet been disbursed to your ineligible charity. If you do not select a different charity, we may donate the accrued amounts to one or more other charities registered on Givevia.

Can I receive a tax deduction for amounts donated from my purchases through Givevia.com?

Givevia is operated by Reward Mark. The IRS considers Givevia-created donations to be made by Reward Mark and, therefore, not tax deductible to the Shopper.

What percentage of my purchase does Reward Mark donate?

The percentage varies by retailer and sometimes product category. We list the percentage provided for donation on the Givevia retailer description page before you click “Shop Now” to be redirected to the retailer.

Millions of products are eligible for donation.  Some retailers have exclusions which we list on the Givevia retailer description page.

How do I maximize my savings when shopping with Givevia?

Givevia Shoppers have special access to promotions and coupons. You can find these throughout the site including on the home page, curated for the season, or directly on a retailer’s description page. Unlike other “coupon sites”, these deals actually work! Promos are kept up to date and often represent some of the very best deals provided by retailers. There’s no need to use third party browser plugins or tool bars, as these often override data needed to generate donations for your chosen charity.

I want to invite my friends and family to shop through Givevia and impact a cause – can I do that?

Great idea. Yes, you can! Here’s how:

  1. Sign in to your Givevia account
  2. Navigate to My Invites under My Account
  3. Click on “Invite a Friend or Family Member”
  4. Fill in the email address of the individual you would like to invite and select the charity you’re asking them to help impact with you
  5. Click “Send It” and an email with a special link will be automatically generated and sent to that individual
  6. Once they join Givevia by creating their own account, they can shop through Givevia and generate donations.

To maximize the impact you have on your chosen cause, invite as many friends and family as you can to join the movement!

What products are eligible for charitable donations?

There are millions of products eligible to generate donations through Givevia!  Purchases not eligible to generate donations are listed as exceptions on the retailer description pages.

If I make a purchase at a retailer's website but forget to use Givevia first, how can I generate a donation with that purchase?

Unfortunately, you can only generate a donation for a charity when you start your online shopping at Givevia and click the “Shop Now” button to enter a retailer’s site.  There is no way to modify an existing online shopping order after you have already made the purchase outside of the Givevia program other than to cancel the original order and re-order starting at Givevia.

Is there anything that will prevent donations from being generated?

There are a few circumstances that could prevent Givevia from being able to generate donations:

  1. Excluded Items:
    Some retailers will exclude certain items from eligibility to generate donations. Excluded items and categories can be found on the retailer’s description page within Givevia. Donations are typically not generated on any taxes or shipping.
  2. Browser Plugins:
    Certain browser plugins, such as those from Honey, Wikibuy, or Rakuten, will likely prevent Givevia from generating donations. We recommend uninstalling or disabling these plugins to ensure Givevia can generate funding for your cause.
  3. Ad Blockers
    Ad blockers will likely prevent Givevia from generating donations from your purchases. If you use an ad blocker, we recommend uninstalling or disabling for all URLs to ensure Givevia can generate funding for your cause.
  4. Clicking Other Ads:
    If you click an ad for a retailer before you make a purchase, it could prevent donations from being generated. To ensure this doesn’t happen, it is always best to click the retailer’s “Shop Now” button through Givevia and make your purchase at the retailer’s site in the same session before closing the tab/window or visiting other sites.
  5. Not Clicking Through Givevia:
    If you navigate to a retailer’s website directly, through a shortcut/app, or through other means such as search engines, you will likely not generate any donations. Remember to always start your online shopping trips at Givevia by clicking through to your retailer of choice with their “Shop Now” button.

Less common:

  1. Cookies Disabled:
    If you have a browser that disables cookies by default, or you have disabled cookies manually, we will not be able to authenticate your identity and generate donations on your behalf.
  2. Coupons:
    In some cases, using a coupon not provided by Givevia at checkout may prevent donations from being generated. We encourage you to use Givevia coupons which are often the best and most current available!
When will my online purchases and the resulting impact amounts show up in my Givevia Account?

Once you make a purchase, it may take several business days for the detailed retailer purchase data to show up under My Purchases and elsewhere in Givevia.  Every retailer is different and some are quicker than others in providing us with details from your purchases.

I made an online purchase through Givevia but it has not appeared under My Purchases - what happened?

Your purchase details and the resulting impact amounts are automatically added to the My Purchases page when we receive your purchase information from retailers. This can take only a few hours for some retailers and over 10 days for other retailers. In certain cases, purchases aren’t reported until after a date applicable to your purchase, such as the date of an airline flight, your stay at a hotel, or after a custom or backordered item has shipped.

If you do not see your purchase details appear in your Givevia account after 10 business days, you can submit a transaction inquiry. Please do not inquire about missing donations or missing information on Givevia through the retailer directly.

NOTE: Once Givevia starts a transaction inquiry process on your behalf, the retailer has 30 days to respond. Please be patient while Givevia researches the issue and gets back to you.

What if I want to purchase from a retailer that is not on Givevia?

At Givevia we are constantly adding new retailers. If there is a retailer you want to see on Givevia, please let us know. We will work to include all the retailers you love to shop!

Who do I contact when I have a question about my purchase or order?

Givevia does not fulfill any purchases you make online. If you have an inquiry about a purchase or order that does not pertain to the donation generated, please contact the retailer’s customer care team. Typically, you can find this information on your purchase confirmation email from the retailer, or on the retailer’s website.

How do product returns affect Givevia donations?

If you return any item that generated a donation through Givevia, the donations created from the returned item will be deducted from your total impact and reflected in your Givevia account. Charities will not receive donations for returned items.

Your purchases are subject to the return policies and procedures of the retailer from which you made your purchase.

How do exchanges or modified orders affect Givevia donations?

In the process of an exchange, a retailer may cancel the original order in their system and replace it with a new one. As with order returns, the donations created from your original purchase will therefore typically be deducted from your total impact and reflected in your Givevia account. Charities will not receive donations for these affected purchases/orders.

NOTE: To avoid losing the donation you created from your online purchase on an exchange or order modification, you can consider returning or cancelling the original order and making the new purchase through Givevia using the “Shop Now” button again.

How can I contact Givevia if I have any additional questions not answered in the FAQ?

If you have questions please contact us. We would love to hear from you.